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About Products

1.about packing

One set is packed in a plastic bag, and 10 sets in a big plastic bag.

2.about size

Please Check Size Chart.

3.Do you accept OEM condition and what is minimum quantity for OEM condition?

Yes ,OEM is welcomed and the minimum quantity depend on your design.Please send the most clear model pictures to us,we will submit them to our Designers, if we can get the material you want,we will make the sample for your checking.In General,sample time is 7-15 working day,after getting your sample charge. 

About Order

1.What is the minimum order?

Most of our products havenot requested Min order,except the item which we mentioned MOQ in the Description,but total amount should reach USD250 for mixed items each order.Excluding shipping charge,tax and VAT.

2.about order less than USD250?

If the order amount under USD250, the unit price will be increased at 20%-40% based on our wholesale price.But we donot deal the order below USD100,so pls forgive donot send invoice to you if your order below USD100.

3.the discount policy

We offer 5% discount if the total is above USD$600. if more than 2500USD,having 6% discount. and more than USD$5000,having 10% discount. ( not include delivery cost ,tax and VAT).
4.about the order process

You could make order from our web site online.

First, Please add all the products you want into the shopping cart and then follow the instructions to complete the order form and submit, getting your order number. ( Please record this order number for further inquiries ).

Second,After you place the order, we will check soon and then send the invoice include the shipping cost to you within 24 hours.( If There are not any email from us within 24 hours since you get the order number, there must be some problem incurred during the process of submitting your order. Please get in touch with us soon, thank you.)

Third, after you receive the invoice ,please pay soon and tell us the information .So that we could check your payment,and send the parcel to you in time, and then we will tell you the tracking number, so you could check online.

About Shipping

1.could we have any discount of shipping charge?

Yes ,of course. As we coopeated with express compnay in long time,so we can get big discount fm DHL,UPS,EMS,TNT,even airfreight or seafreight. many days it takes?

In general it takes 3-5 working days to  Europe,USA and middle East. But to Russia,it need to take 7-15 days by EMS.

3.About the lead time

We always arrange delivery for available items in 1-2 working days after getting your payment.

4.tell me the shipping cost before order

shipping charge depend on your ordered items and quantities,as differen item has different weight.So we just can calculate the actual charge for you after getting your order.But we will try to find the cheapest way for you.

5.About the Local taxes and import duties?

Local taxes and import duties may be incurred in some countries,pls note shipping charge excludes that. The buyer or recipient of the shipment is responsible for all such taxes and duties.But we always issue lower value than acutal,and mention "sample" in commercial invoice,for you to save tax and duty.

About Payment

We accept paypal,western union and bank transfer. We always issue payment details at the bottom of invoice.

About Returns & Terms

Before sending the parcel out, we have to check the products twice again and packaging by ourselves

1.How to deal with, If the item is defective?

We are sorry that if the item is defective,and we will actively deal with such incidents. we also need your help.

First:If the item is defective, please notify us within 3 days of delivery.

Second: please take picture of the defective item,and then send to us by email,so that I could submit them to our Technical Director, after she check and agree, we will add the new one to your next order for free.

Third:if we could not Identify. All items must be returned in their original condition, in order to qualify for a refund or exchange of goods. The buyer is responsible for all shipping costs incurred. But in order to compensation for the loss of customers, through our assessment, we will give your some more discounts on the next order.



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